Shoppers on alert after Westfield Valley Fair Macy’s smash-and-grab, 2nd major crime at San Jose mall in recent weeks

SAN JOSE, Calif. (KGO) — San Jose police are investigating a robbery at the Valley Fair mall that happened on Sunday afternoon.

Right in the middle of a busy shopping day, three men with ski masks and hammers entered Macy’s. They smashed cases in an attempt to steal expensive watches and stole the sense of security for shoppers as well.

“The mall is a place since the 80s that families come together, have fun, grab a snack and shop – and to see someone with a sledge hammer, I would’ve been terrified,” Raphaela Renner said.

Broken glass and signs for Rolex watches were still left behind in the empty cases on Monday.

INTERACTIVE: Take a look at the ABC7 Neighborhood Safety Tracker

“In the process of the strong-arm robbery, I know that they were able to smash the glass and take miscellaneous items,” SJPD Public Information Representative Stacie Shih said. “I know at one point, there was a loss-prevention employee with the department store that was able to intercept one of the suspects.”

We learned at least one shopper also assisted following the robbery attempt, actually pulling the backpack off of that suspect when they fled the scene.

“We do appreciate people coming forward with witness statements and providing evidence that supports,” Shih said. “We do, however, emphasize the importance of being safe. Public safety and the safety of others is a priority, so we do want to emphasize that.”

The incident comes about six weeks after a gang-related shooting at the mall on Black Friday.

MORE: Valley Fair teen shooting suspect charged with attempted murder; DA seeks transfer to adult court

Three suspects in that case appeared in court Monday.

Renner says she feels for families who are caught up in the crimes at this mall that she’s visited her entire life.

“It makes me feel a bit more alert when I come to the mall from now on,” Renner said. “Everything from the shooting and now the smash-and-grab, I’ll definitely be on the lookout and it does make me feel a little more uncomfortable.”

Police are still searching for the suspects, if you have any information you’re asked to contact SJPD.